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IT Support Specialist – Earth City, MO (St. Peters, MO)

Global Products Inc.  Earth City, MO (St. Peters, MO)

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Global Products Inc. /Earth City, MO (St. Peters, MO)

We are seeking an IT Support Specialist to join our team! This job offers the following opportunity to the right candidate:

•Become part of global business operation
•Competitive Pay
•Complete benefits package


•Design and develop reports using MS SQL Reporting Services (SSRS) and other report tools as required.

•Responsible for design and development of reports, analytical, dashboards and ad-hoc queries.

•Recommend and plan Information Technology to support and meet company objectives based on research and evaluation.

•Direct implementation and execution of new/upgraded information systems via well-defined plans including procedures, deadlines, and accountability.

•Evaluate and implement IT procedures and equipment for maximum efficiency and cost containment.

•Great Plains ERP software backups, maintenance, security administration, troubleshooting, reporting, training and interface with the third-party value added resource (VAR).

•Creation and maintenance of routine SQL Server Database Administrator functions or SQL Server database such as: table indexing, views, backups, SQL Server log reviews/error corrections, database creation and changes and scheduled replication of databases.

•Support for all SQL Server needs and enforcement of naming conventions, relational database modeling and other database standards.

•Deploy, maintain and generate reports from a data sources within Dynamics GP and other sources.

•Work with all business groups to discover requirements, determine data approaches required, and then formulate them into solutions.

•Support migration among business intelligence products.

•Capable of gathering requirements, understanding the user’s requirement and converting requirements into functional/technical specifications and developing a strategy for designing and building Business Intelligence solutions.

•Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs.

•Publish and integrate reports into Microsoft SharePoint, Excel among others.

•Responsible to administer ShareFile.

•Conduct or coordinate tests to ensure intelligence is consistent with defined needs.

•Create or review technical design documentation to ensure the accurate development of reporting solutions.

•Maintain library of model documents, templates or other reusable knowledge assets.

•Provide technical support for existing reports, dashboards or other tools.

•Create working prototypes for our teams to use as demonstrations to support the vision, mission and guiding principles of the company.

•Assist in Hardware and Software moves and installation when necessary.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•Bachelor’s Degree in computer science or equivalent.

•3+ years’ experience developing reports in MS SQL Server Reporting Services (SSRS) & MS Report Writer.

•3+ years’ of combined experience in data warehousing/business intelligence/analytics and reporting systems.

•3+ years’ experience of Microsoft Dynamics Great Plains 2010 or higher.

•Experience with data warehouse creation desirable, but not required.

•Experience with Crystal Reports and have the ability to interact and analyze existing reports.

•Knowledge of SQL Profile, query execution plans and SQL tuning techniques.

•Knowledge of QA testing to make sure new functionality works properly.

•Preferred candidate will have programming experience and knowledge of software development tools including: VB.Net, Visual Basic 6, ASP, C#, Power Pivot.

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